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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amber Waake

January 16, 2025

1  out of  5
rating by Amber Waake
"We had an issue with discounts and adding cars. We were constantly in communication with his office for 2 months, and nothing was resolved. They kept saying they were working on it. We finally contacted corporate, and nothing had been done. Highly do not recommend. We switched companies."
We responded:
"We’re genuinely sorry to hear that your experience with my State Farm team was not satisfactory. Your feedback is important to us, and we’re committed to addressing any issue. Please contact us at your convenience so we can discuss what went wrong and find a resolution. We’re dedicated to improving our insurance service."
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Chad Fogleman

April 8, 2024

1  out of  5
rating by Chad Fogleman
"No communication! None. 8 months of leaving messages and multiple errors from staff. Never resolved"
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Tara Cazillaz

January 14, 2024

5  out of  5
rating by Tara Cazillaz
"Quick, friendly, and had everything ready for me as soon as I came in! Excellent service 👍🏻"
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Elizabeth Williams

October 12, 2023

5  out of  5
rating by Elizabeth Williams
"Always a friendly environment and treated very well."
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Ed Thompson

August 20, 2023

5  out of  5
rating by Ed Thompson
"I'm"
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Conrad Saylor

January 29, 2023

5  out of  5
rating by Conrad Saylor
"Travis and his Associates are always there when I need them. I like them so much that when I moved several counties away from the area, I kept Thomas Kivett's State Farm office as my insurer. They're just that good!"
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Amber Shoemaker

February 22, 2022

5  out of  5
rating by Amber Shoemaker
"Very helpful and friendly love this guys"
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David Cruz

November 27, 2021

4  out of  5
rating by David Cruz
"State Farm is good they got me secured"
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Anthony Lampasona

April 22, 2021

5  out of  5
rating by Anthony Lampasona
"Five Star! stayed late xmas eve to attend to my issue. THANKS AGAIN"
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Carol Mayes

March 25, 2021

5  out of  5
rating by Carol Mayes
"Always helpful and give quick honest service"
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Commander-RR

March 4, 2021

5  out of  5
rating by Commander-RR
"The folks here treat you like your their best friend. They saved us tons in vehicle insurance and home owners insurance too. I had the pleasure of dealing with Jairus who definitely cares to make sure everything is correct and that you are completely happy with their service. He went out of his way to make sure we had all the paperwork needed to register our vehicles and equipment. He went as far as to give us a call after a bit to make sure we were doing OK with everything. We are very glad we decided to go with them. We are not personally friends with anyone at this company nor were we compensated in any way for this review."
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sandy bryant

February 4, 2021

5  out of  5
rating by sandy bryant
"Always there to help"
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Linda Chilton

October 27, 2020

4  out of  5
rating by Linda Chilton
"Nice agents! Better rates than farm bureau and you can ACTUALLY SPEAK TO YOUR AGENT NOT THE OFFICE PERSON!"
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Chase Young

June 23, 2020

5  out of  5
rating by Chase Young
"Travis and his team are top notch! They answer all my questions and are very knowledgeable. Great rates!"
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Yonathan Fuentes

April 28, 2020

1  out of  5
rating by Yonathan Fuentes
"Bad experience him and his team. They never got back to me in a timely manner and wouldn't respond to my emails."
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SHAILESH JOSHI

February 15, 2020

5  out of  5
rating by SHAILESH JOSHI
"Good experience of the place. Thank you."
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Kelly Raymond

January 22, 2020

5  out of  5
rating by Kelly Raymond
"I am so pleased with the service I receive from this office , I would recommend anyone to this office!!!!!! Personal and Commercial!"
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marcus williams

January 20, 2020

5  out of  5
rating by marcus williams
"Good people"
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Nick Nelson

December 3, 2019

5  out of  5
rating by Nick Nelson
"Great service and saved a good bit of money while adding coverage. Montel is our agent great guy gave me tons of info and of course saved me money. Thanka to him i have better coverage on both our cars and renters and still Paying less than our previous policy that had no renters."
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April Presley

September 30, 2019

5  out of  5
rating by April Presley
"You can not ask for or find better people! Staff is friendly, courteous and fun all in one! I'm loving my Drive Safe and Save! Go see the Kivett Crew!! Thank you all!"
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John

September 19, 2019

5  out of  5
rating by John
"Extremely positive attitude and commitment to doing all he can for you. I had NO idea all the services state farm offers. Hands down the best insurance experience I've ever had. 10 stars"
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Chiropractic Assistant

September 14, 2019

5  out of  5
rating by Chiropractic Assistant
"They are absolutely the best. I was buying a house and had no clue where to start. Then I needed to switch my auto over and also had no clue. Shelly and Travis Kivett went step by step through everything with extreme ease on switching companies! There was never lapse in coverage and she saved me money across the board all while getting more coverage. Also, very easy explanations on the coverage so I knew what I was getting. They also do more than just home and auto like I thought. They do life and can even give loans to buy the house or car !!! Forever a fan🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻🙌🏻"